FAQ

The EllaMo Brand is a London-based fashion e-commerce platform that curates ready-made Afrocentric pieces from some of Nigeria’s most talented designers. Our mission is to bridge global fashion with African artistry, bold, elegant, and effortlessly stylish.

The EllaMo Brand operates from London, United Kingdom. We work closely with fashion brands based in Lagos, Nigeria, to deliver unique designer pieces to our customers in the UK and beyond.

We exclusively offer ready-made fashion pieces. Our collections feature select garments from premium Nigerian brands such as Banke Kuku, Silk & Ilk, and more.

Simply browse our curated collections, choose your favorite items, and check out directly on our website.

We accept major debit and credit cards, Apple Pay, and other secure UK payment options.

You can also pay in installments using Clearpay or Klarna at checkout!

We currently ship across the United Kingdom. International shipping may be introduced soon.

Delivery typically takes 5–7 business days within the UK, depending on your location.

Yes! A tracking link will be sent to your email once your order has been shipped.

We accept returns within 7 days of delivery. Items must be unworn, with tags, and in original packaging.

Please email us at [email protected] with your order number and reason for return. Once we receive and inspect the item, your refund will be processed within 5–7 working days.

Each product includes a UK size guide to help you find your perfect fit. You can also reach out to us via chat or email for sizing support

You may request an exchange within 7 days of receiving your order, subject to availability.

You can reach us via email at [email protected] or DM us on Instagram. We aim to respond within 12–24 hours.

We’re here to help and resolve any issues quickly. Please reach out and our team will take care of you.

Yes! Our “The Royal Circle” rewards frequent shoppers with early access, exclusive discounts, and special styling perks.

If you’re a designer or creative looking to collaborate, email us at [email protected] with your portfolio or proposal.

Currently, The EllaMo Brand only stocks ready-to-wear pieces that are available for immediate dispatch.No pre-orders.

You can sign up for restock alerts on the product page or message us directly and we’ll notify you if it comes back.